SURVEY INTRODUCTION

Hi, I’m Thuy Nguyen a graphic design student from Swinburne University of Technology at Prahran (Yeah, the main campus that most people know is at Hawthorn). As part of my class assignment, I’m supposed to interview designers/people about their job, specifically about (2) working process with clients/designers as well as (3) what designers/ people look forward to when working with clients/designers and (4) what cause designers/people trouble during the practice.

This is a very open and friendly interview so you can feel free to express (1) your opinion or comments about clients/designers that you’ve worked with.

The interview itself is pretty long so I will split it up into 3 parts so it won’t take you more than 30 minutes each time. I won’t take more of your time for the introduction. So let’s start.

Part 1: BASIC INFO

ABOUT YOU:

What’s your name? Age?

Do you have any hobby? Interest?

What do you enjoy to do in your spare time?

What did you do last weekend?

What’s your favourite design style? (Minimalism, complexity, pop art, grungy, glossy etc.)

ABOUT YOUR JOB:

General:

Are you currently employed? Full time or part time? Or a freelancer?

What’s the name of recent your company? What’s it about? (If any)

What’s your income annually?

What’s your job particularly about?

How many hours do you have to work every day?

Approximately, how many designers have you worked with up to now? How many of them are your favourite?

How often do you have to work with designers?

Part 2: THE WORKING PROCESS & EXPECTATION

The working process:

What’s the process you often go through when doing the design job/ working with designers?

Is there any particular documents or forms that you used to work with clients/designers? What are they and their function?

Do you think that those papers work well? If not, why?

Expectation:

What do you consider when decided to work with one particular designer?

Is there any designer that gave you really good impression? How is she/he?

What do you think a designer should always do in order to help the work to go smoothly?

Part 3: THE PROBLEMS & OPINION

PROBLEMS:

What’s trouble that you often have to cope with when dealing with designers? How did you solve them? (Please you state around 3 or more)

The problem:

With who:

The situation:

How you solved it:

Your comment:

(Do you think that it was a good solution or not?)

Are you still working with him or her?

OPINION:

What do you suggest clients/designers should do when working in a design project?

Any other suggestion?

WRAP UP:

What are the three key things that I should take away from our conversation?

Do you think that there is anything I’ve missed asking from you?

Have you got any questions for me?

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It's the end of the interview. Thank you so much for your participation.